Affiliate Terms

Last updated: 17th October 2026 Programme operator: Vitality Anywhere Home Health Care L.L.C., Dubai Health Authority health facility licence 0555482, Dubai, United Arab Emirates ("Vitality Anywhere", "we", "us", "our").

1. About these terms

These Terms & Conditions ("Terms") govern participation in the Vitality Anywhere affiliate programme (the "Programme"). By applying to, or participating in, the Programme, you ("Affiliate", "you", "your") agree to these Terms in full.

The Programme is administered through Shopify Collabs. Commission rates, referral links, discount codes, payout methods, and payment schedules are set out and managed within your Shopify Collabs account and form part of your agreement with us alongside these Terms. Where the Collabs application and these Terms address the same subject, these Terms govern conduct and compliance; Collabs governs payment mechanics.

We may update these Terms from time to time. Material changes will be notified to you by email or through Collabs, and continued participation after a change constitutes acceptance.

2. Eligibility

To participate, you must:

Be at least 18 years old and legally able to enter into a binding agreement.
Provide accurate, complete, and current registration information.
Hold and maintain any permits, licences, or authorisations required to conduct promotional or advertising activity in your territory — including, for promotional activity directed at the UAE, a valid UAE Media Council Advertiser Permit (see Section 7).
Operate one or more genuine, active social media profiles or content platforms relevant to health, wellness, fitness, beauty, lifestyle, parenting, food and nutrition, or a related category.

We may accept or decline any application at our sole discretion, and we may request evidence of the above at any time.

3. The nature of what you are promoting

This is the section that makes this programme different from an ordinary affiliate arrangement — read it carefully.

Vitality Anywhere provides physician-supervised, prescription-based weight-management and wellness services under a DHA licence. You are promoting a regulated medical service, not a consumer product. This carries obligations that ordinary retail affiliates do not have:

You are promoting access to a clinical service and eligibility assessment — not medication directly, and not a guaranteed outcome.
All prescribing decisions are made by licensed physicians. No treatment is supplied without assessment and physician approval.
You must never position any Vitality Anywhere product or service as available without medical assessment, or as suitable for everyone.

4. Approved content and messaging

You agree to publish only content, wording, health claims, offers, and promotional materials that Vitality Anywhere has approved in advance.

Specifically, you:

Will use only the marketing assets, copy, claims, and offers we provide or approve in writing.
Will submit any content you create yourself for approval before publishing, where it makes claims about the service, its effects, pricing, or eligibility.
Will not make or imply any guarantee about medical results, weight loss amounts, timeframes, or outcomes (for example, "lose X kg in Y weeks").
Will not state or imply that treatment is suitable for everyone, risk-free, or available without physician assessment.
Will not name, describe, or make claims about specific prescription medications except exactly as we approve in writing, consistent with UAE regulations on the advertising of pharmaceuticals.
Will not use fear-based, body-shaming, or otherwise harmful messaging.
Will not publish testimonials, before/after imagery, or results claims unless we have provided or approved them, with appropriate consent and disclaimers.

5. Disclosure of sponsored and affiliate content

You must clearly and conspicuously identify all sponsored or affiliate content as such, in line with UAE advertising requirements and platform rules.

Use clear disclosure (for example, "#ad", "paid partnership", or the platform's built-in paid-partnership label) on every post, story, video, or piece of content that promotes Vitality Anywhere or uses your referral link or code.
Disclosure must be visible without the viewer having to click "more", expand a caption, or take any extra step.
Where a platform provides a branded-content or paid-partnership tool, you must use it.

6. Prohibited promotional methods

You must not:

Use spam, unsolicited email or messaging, or purchased/incentivised traffic or followers.
Bid on Vitality Anywhere's brand name, trademarks, or common misspellings in paid search, or run paid ads referencing the brand, without our prior written consent.
Promote through websites or channels containing unlawful, misleading, adult, hateful, or otherwise inappropriate content.
Represent yourself as Vitality Anywhere, as an employee, or as a medical professional acting on our behalf, or otherwise imply an employment or clinical relationship that does not exist.
Make medical or diagnostic statements, or give individualised medical advice, to your audience.
Create landing pages, accounts, or materials that impersonate or could be confused with official Vitality Anywhere channels.

Breach of this section may result in immediate termination and forfeiture of unpaid commissions.

7. Permits and regulatory compliance (UAE)

Where you conduct promotional activity directed at audiences in the UAE, you are responsible for holding a valid UAE Media Council Advertiser Permit (or the then-current equivalent) and any other authorisation required by UAE law.

You confirm that you hold any permits required to conduct your promotional activities.
You will provide your UAE Media Council Advertiser Permit Number, and, on request, a copy of the permit and its expiry date, before conducting UAE-directed promotional activity.
You will keep these permits valid for the duration of your participation and will notify us promptly if any permit lapses, is suspended, or is revoked.
You are responsible for complying with all advertising, consumer-protection, and healthcare-marketing laws applicable to you and to your audience's location.

We may suspend your participation if we are not satisfied that you hold the necessary permits.

8. Referral tracking, commissions, and payment

Commission rates, cookie/attribution windows, referral links, discount codes, minimum payout thresholds, payment methods, and payout timing are defined in, and administered through, Shopify Collabs. Those terms apply in addition to these Terms.

General principles:

Commission is earned only on qualifying, completed, and paid orders attributed to you through the official tracking in Collabs, and only after any refund, cancellation, or chargeback window has passed.
Commission is not payable on: cancelled or refunded orders, orders that fail payment, orders where the customer is found ineligible and not treated, self-purchases or purchases you materially arrange for your own benefit, or orders generated through prohibited methods (Section 6).
We may withhold or reverse commission on orders connected to fraud, abuse, or breach of these Terms.
You are responsible for any taxes payable on commissions you receive.

If there is a conflict between a payment term in Collabs and a general statement here, the Collabs term governs for payment mechanics.

9. Intellectual property and brand use

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Vitality Anywhere name, logos, and approved marketing assets solely to promote the Programme in line with these Terms.
You may not modify our assets, create derivative marks, or use our brand in any way we have not approved.
All goodwill from your use of our brand belongs to us.
This licence ends automatically when your participation ends, and you must then stop using our brand and remove our assets and your referral links/codes from your channels within a reasonable period.
You retain ownership of your own content, but grant us a non-exclusive, royalty-free licence to reshare or repost content you publish about us on our own channels, with attribution where practical.

10. Relationship of the parties

You are an independent contractor. Nothing in these Terms creates an employment, agency, partnership, or joint-venture relationship, or a clinical or medical relationship, between you and Vitality Anywhere. You have no authority to bind us or to make representations on our behalf beyond the approved materials.

11. Confidentiality

You may receive non-public information (for example, unreleased offers, pricing, or campaign plans). You will keep such information confidential and use it only to perform under these Terms, both during and after your participation.

12. Data protection

Both parties will comply with applicable UAE data protection law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), where it applies.

You must handle any personal data of individuals you reach lawfully, and must not collect, store, or misuse the personal data of people who engage with your content beyond what is lawful and necessary.
You must not represent that you collect data on our behalf.
We handle applicant and affiliate data in line with our privacy policy.

13. Term, suspension, and termination

These Terms apply for as long as you participate in the Programme.
Either party may end participation at any time, for any reason, on written notice (including by email or through Collabs).
We may suspend or terminate immediately, without notice, if we reasonably believe you have breached these Terms, made prohibited claims, promoted without required permits, or acted in a way that risks harm to patients, to the public, or to our licence or reputation.
On termination, you must stop all promotion, remove our brand and your referral links/codes, and stop representing any association with us.
Commissions properly earned and not subject to reversal before termination remain payable under the Collabs terms, except where termination is for breach involving fraud or prohibited methods, in which case unpaid commissions may be forfeited.

14. Compliance agreement (acknowledged at registration)

By registering, you confirmed and agreed to the following, which is incorporated into these Terms:

"I confirm that the information provided is accurate and that I hold any permits required to conduct promotional activities. I agree to publish only content, wording, health claims, offers and promotional materials approved by Vitality Anywhere. I will clearly identify sponsored or affiliate content, will not make guarantees about medical results, and agree to comply with the affiliate terms and applicable UAE advertising requirements."

A breach of this acknowledgement is a breach of these Terms.

15. Indemnity

You agree to indemnify and hold harmless Vitality Anywhere, its officers, employees, and affiliates from any claims, losses, liabilities, damages, penalties, or costs (including reasonable legal fees) arising from: your breach of these Terms; your promotional activity; your unapproved claims or content; your failure to hold required permits; or your breach of any law.

16. Limitation of liability

To the maximum extent permitted by law, Vitality Anywhere is not liable for indirect, incidental, or consequential losses arising from the Programme. Our total liability to you in connection with the Programme is limited to the total commissions paid to you in the six months before the event giving rise to the claim.

17. Governing law and disputes

These Terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. The courts of Dubai have jurisdiction over any dispute, subject to any mandatory consumer or regulatory provisions.